I’ve come across a somewhat annoying problem in my testing of Flock. I set the people bar up with my main accounts when I initially installed, but then yesterday I logged onto my twitter account for the first time in ages.
That shouldn’t be too much of a problem, as the browser is supposed to – and did pick up on my account details and offer to remember them in the people bar, unfortunately it totally failed to pick up anything more than the most basic details of the account.
I then tried clearing out my accounts and reattaching them, at which point everything else on the people bar behaved in the same way – in the end I had to reinstall Flock and recreate my profile.
The problem is not confined to the PC version. Having found the problem, I then tried adding twitter on the Mac, and exactly the same happened – I guess I’ll have to zap the profile on there too.
Hello,
Sorry to hear that you’re having problems with Flock. This is not a common issue, and normally People Sidebar issues are fixed by clearing the account and reactivating. It is possible that we can try to hunt down this issue by looking at your Flock profile…if you’re interested n helping us crush this bug, please email me at flock dot com.
I hope Flock is treating you well otherwise!
Evan Hamilton
Flock Community Ambassador
evan at flock dot com
All seems fine once I’d got it all set up – now have it as my primary browser on both the PC and Mac.
I have been playing around with Flock lately as well, and I’m impressed that their tech support came to you! That is so rare for software development, I’ll definitely be testing Flock for longer now. Kudos!